Accountability Wiki, a wiki for consumers and workers
Instacart logo and wordmark.svg
Instacart's logo
Type Private
Industry Retail delivery
Essential service(s) Yes
Country United States
Multinational Yes
Official website
Twitter (@Instacart)
English Wikipedia article

Instacart is an international retail delivery service based in the United States.

COVID-19 response



  • 27 March 2020 (16 days since WHO declared COVID-19 a pandemic):
    • Encouraging: Company says it will extend paid leave to May 8 and include people put in mandatory quarantine by public health authorities in the leave policy. Impacted workers receive up to 14 days of paid time off.[1]
    • Encouraging: Offering a US$25 to US$200 bonus for workers dependent on the hours worked between March 15 and April 15.[1]
    • Encouraging: Increasing availability of hand sanitizer and other supplies to workers in the coming weeks.[1]
  • 30 March 2020 (19 days since WHO declared COVID-19 a pandemic):
    • Disappointing: Workers go on strike asking the company for an "additional US$5 per order and an automatic tip of 10% of the order total, as well as safety gear like hand sanitizer, disinfectant wipes, and soap".[1]
    • Disappointing: Gig Workers Collective accuses the company of profiteering, saying "Instacart has turned this pandemic into a PR campaign, portraying itself the hero of families that are sheltered-in-place, isolated, or quarantined. Instacart has still not provided essential protections to Shoppers on the front lines that could prevent them from becoming carriers, falling ill themselves, or worse."[1]

News articles


  1. 1.0 1.1 1.2 1.3 1.4 Pietsch, Bryan. "Instacart workers are planning to strike until the company gives them hazard pay and safety gear". Business Insider. Retrieved 2020-04-25.