Instacart

Accountability Wiki, a wiki for consumers and workers
Instacart
Instacart logo and wordmark.svg
Instacart's logo
Type Private
Industry Retail delivery
Essential service(s) Yes
Country United States
Multinational Yes
Official website
Twitter (@Instacart)
English Wikipedia article

Instacart is an international retail delivery service based in the United States.

COVID-19 response

Consumers

Employees

  • 27 March 2020 (16 days since WHO declared COVID-19 a pandemic):
    • Encouraging: Company says it will extend paid leave to May 8 and include people put in mandatory quarantine by public health authorities in the leave policy. Impacted workers receive up to 14 days of paid time off.[1]
    • Encouraging: Offering a US$25 to US$200 bonus for workers dependent on the hours worked between March 15 and April 15.[1]
    • Encouraging: Increasing availability of hand sanitizer and other supplies to workers in the coming weeks.[1]
  • 30 March 2020 (19 days since WHO declared COVID-19 a pandemic):
    • Disappointing: Workers go on strike asking the company for an "additional US$5 per order and an automatic tip of 10% of the order total, as well as safety gear like hand sanitizer, disinfectant wipes, and soap".[1]
    • Disappointing: Gig Workers Collective accuses the company of profiteering, saying "Instacart has turned this pandemic into a PR campaign, portraying itself the hero of families that are sheltered-in-place, isolated, or quarantined. Instacart has still not provided essential protections to Shoppers on the front lines that could prevent them from becoming carriers, falling ill themselves, or worse."[1]

News articles

References

  1. 1.0 1.1 1.2 1.3 1.4 Pietsch, Bryan. "Instacart workers are planning to strike until the company gives them hazard pay and safety gear". Business Insider. Retrieved 2020-04-25.