Amazon

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Amazon.com, Inc.
Amazon logo.svg
Amazon.com's logo
Type Public
Industry Retail
Essential service(s) Yes
Country United States
Multinational Yes
Official website
Twitter (@Amazon)
COVID-19 webpage
English Wikipedia article

Amazon.com is an international online retailer based in the United States. Its subsidiaries include Amazon Studios, Audible, Body Labs, Book Depository, ComiXology, Goodreads, Graphiq, IMDb, Ring, Souq.com, Twitch, Whole Foods Market, Woot, and Zappos.

COVID-19 response

Consumers

Employees

  • 11 March 2020 (0 days until WHO declared COVID-19 a pandemic):
    • Encouraging: Providing up to two-weeks of paid time-off for workers diagnosed with COVID-19 or placed into quarantine.[1]
    • Encouraging: Established the Amazon Relief Fund with a $25 million initial contribution "focused on supporting our independent delivery service partners and their drivers, Amazon Flex participants, and seasonal employees under financial distress during this challenging time".[1]
  • 16 March 2020 (5 days since WHO declared COVID-19 a pandemic):
    • Encouraging: Increased the minimum hourly rate for workers to US$17 from US$15.[2]
    • Encouraging: Announced plans to hire 100,000 warehouse and delivery workers in the United States.[2]
  • Encouraging 21 March 2020 (WHO.svg+10 dayssrc): Announced that workers at its warehouses in the United States will "receive double pay after 40 hours for overtime, up from the 1.5-times rate" from 15 March through 9 May.[2]
  • 31 March 2020 (20 days since WHO declared COVID-19 a pandemic):
    • Disappointing: Fires an employee who led a protest to secure better employee protections for allegedly ignoring COVID-19 quarantine procedures[3][4]
    • Disappointing: Employees at multiple delivery centers walk out in protest over the company's handling of the COVID-19 pandemic.[5][6]
  • Disappointing 10 April 2020 (WHO.svg+30 dayssrc): Employees report that implementation of safety precautions has been uneven.[7]
  • Disappointing 30 April 2020 (WHO.svg+50 dayssrc): Over 600 warehouse workers at 148 facilities could have gotten COVID-19, but total numbers are hard to determine as according to multiple employees, the company has not been telling its warehouse workers about all cases.[8]
  • Encouraging 01 May 2020 (WHO.svg+51 dayssrc): Company launches a pilot COVID-19 testing program for warehouse employees.[9]
  • 05 May 2020 (55 days since WHO declared COVID-19 a pandemic):
    • Disappointing: Executive Tim Bray quits over the firings of employees protesting the company's handling of the COVID-19 pandemic. Bray said the dismissals are "evidence of a vein of toxicity running through the company culture".[10]
    • Disappointing: Company confirms that an employee at their Staten Island, New York, fulfillment center has died of COVID-19.[11]

News articles

References

  1. 1.0 1.1 "COVID‑19 update: More ways Amazon is supporting employees and contractors". US Day One Blog. 2020-03-11. Retrieved 2020-05-06.
  2. 2.0 2.1 2.2 "Amazon raises overtime pay for warehouse workers". Reuters. 2020-03-22. Retrieved 2020-05-06.
  3. Amazon fires New York worker who led strike over coronavirus concerns. The Guardian. 31 March 2020
  4. Amazon execs labeled fired worker 'not smart or articulate' in leaked PR notes. The Guardian. 2 April 2020
  5. "As More Amazon Employees Contract The Coronavirus, Workers Are Walking Off The Job". BuzzFeed News. Retrieved 2020-05-06.
  6. Dzieza, Josh (2020-04-01). "Exclusive: Detroit Amazon workers plan to walk out over handling of COVID-19". The Verge. Retrieved 2020-05-06.
  7. Dzieza, Josh (2020-04-10). "Warehouse workers are forcing Amazon to take COVID-19 seriously". The Verge. Retrieved 2020-05-06.
  8. Bort, Julie. "Over 600 Amazon warehouse workers at 148 facilities could have gotten COVID-19, but total numbers are hard to determine because Amazon hasn't been telling its warehouse workers about all cases, multiple employees say". Business Insider. Retrieved 2020-05-06.
  9. Davis, Charles. "Amazon has launched a pilot COVID-19 testing program for warehouse employees". Business Insider. Retrieved 2020-05-06.
  10. "Amazon executive says he quit over worker "whistleblower" firings". CBS News. Retrieved 2020-05-06.
  11. Dzieza, Josh (2020-05-05). "An Amazon warehouse worker in New York has died of COVID-19". The Verge. Retrieved 2020-05-06.